What is QuickBooks Error 15240?
QuickBooks Error 15240 occurs when the software fails to download or install payroll tax updates. This error prevents users from accessing the latest tax tables, leading to incorrect payroll calculations. It often appears with messages like:
- “Payroll update did not complete successfully.”
- “Error 15240: Unable to download tax updates.”
Why Does Error 15240 Happen?
🔹 Internet connection issues – Slow or unstable network.
🔹 Firewall/antivirus blocking QuickBooks – Security software may interfere.
🔹 Damaged QuickBooks installation – Corrupted program files.
🔹 Outdated QuickBooks version – Older releases may not support new updates.
🔹 Incorrect system date & time – Mismatch causes update failures.
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How to Fix QuickBooks Error 15240?
1. Check Your Internet Connection
✅ Ensure a stable connection.
✅ Restart your router if needed.
✅ Switch to a wired connection for better stability.
2. Temporarily Disable Firewall & Antivirus
- Open Windows Security > Firewall & Network Protection > Turn off temporarily.
- Disable third-party antivirus software.
- Try downloading payroll updates again.
3. Run QuickBooks as Administrator
- Right-click the QuickBooks desktop shortcut.
- Select Run as administrator.
- Attempt to update payroll again.
4. Update QuickBooks to the Latest Version
- Open QuickBooks and press F2 to check your version.
- Go to Help > Update QuickBooks Desktop.
- Install all available updates and restart your computer.
5. Use QuickBooks Tool Hub
- Download the QuickBooks Tool Hub from Intuit’s official site.
- Open it and go to Installation Issues.
- Click QuickBooks Install Diagnostic Tool and follow the steps.
6. Manually Install Payroll Tax Updates
- Visit Intuit’s official payroll update page.
- Download the latest tax table file.
- Open QuickBooks and install the update manually.
7. Reinstall QuickBooks (If Needed)
- Backup your company file.
- Uninstall QuickBooks via Control Panel.
- Reinstall the latest version from Intuit’s website.
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Final Thoughts
QuickBooks Error 15240 can disrupt payroll processing, but these fixes should resolve it. If the problem persists, contact QuickBooks Support for further help.
